Student and Faculty Orientation Resources

Download Forms

Use the links below to download these forms:

Professional Image

Goal

To create and present a professional image that helps our patients, members and customers feel safe, confident and comfortable when they interact with any Baptist employee or student.

Personal Identification

While on campus your school name badge must be worn in a visible location on the upper torso at all times.

Personal Appearance

Employees/Faculty/Students are expected to practice personal hygiene such as being neatly groomed and free of body odor or strong perfume/cologne that might interfere with those who are ill or allergic to such odors or fragrances. Hairstyles are to be conservative, clean and neat, and should not inadvertently make contact with patients or customers. NO artificial nails or extenders are allowed. Natural fingernails are to be clean, conservative, and no more than ¼ inch in length. Tattoos should not be visible. Cover tattoos with clothing or a bandage.

Jewelry

Visible body piercing is not permitted except for piercing of the ears. Earrings must be conservative and limited to one pair or one earring per ear. Men may not wear earrings on campus.

Clothing/Uniforms

Follow your school uniform policy. Unacceptable clothing includes blue-denim jeans, leggings, shorts, mini-skirts, T-shirts with logos or silk screens, tight, or low cut clothing. Shoes should be selected with a concern for safety and comfort, noise level and a professional appearance. Flip-Flop type shoes are not acceptable. The dress code applies to any time on campus for school purposes.

Cell Phones

Use of a cell phone is not allowed in patient care areas or where the public can see you.

Service Excellence

Service Excellence is defined as the delivery of the best possible experience so that patients will recommend us to their family and friends. Throughout Baptist Health Systems, we strive to always deliver the best possible care and anything less is a failing grade for us. The Baptist Standards of Performance are expected behaviors that all staff agree to model and champion in our organization. These behaviors generate a culture of excellence, driven to provide the highest quality and best patient experience in the region. By modeling these behaviors, we ensure our patient receives our very best and they will defiantly recommend Baptist to their family and friends. These Standards of Performance represent our PATH to Service Excellence. Please engage yourself in your surroundings and be mindful of the following guidelines.

P-Positive Attitude

I understand the precious responsibility I have in helping people whose lives are interrupted with illness or injury. I recognize my attitude is a critical healing component to our patients and their loved ones dealing with pain, anxiety and fear.

  • I strive to always exhibit a compassionate and positive attitude towards patients, visitors and coworkers. I greet people with a smile and introduce myself.
  • I acknowledge a patient or visitors presence immediately.
  • I answer telephone calls promptly and in a pleasant tone while identifying my department and giving my name.

A-Acts and Communicates Respectfully

I express myself in a clear, compassionate and effective manner.

  • I strive to always communicate well and support nurses, doctors and other caregivers in their communication with our patients.
  • I maintain and enhance dignity. I strive to always treat people with courtesy and respect.
  • I actively listen, facilitate clarification and respond with empathy. I strive to always listen carefully to patients, visitors and fellow caregivers.
  • I strive to always explain things in a way patient and visitors can understand. I avoid using confusing medical jargon and acronyms with patients.
  • I always respect patient privacy by keeping information confidential. I never discuss patients and their care in public areas. I knock before entering a patient's room and close curtains or doors during exams and procedures for their privacy.

T-Timely Response

I respond in a prompt and productive manner to the needs of patients, visitors and my fellow caregivers.

  • I strive to always provide help to patients as soon as they want it by responding to call lights promptly, assisting my fellow caregivers in responding if they are delayed, and by assisting patients with their personal needs such as bathroom or bedpan assistance.
  • I anticipate patient and other customer needs and take ownership in addressing them to their satisfaction. Never say, "That's not my job" or "I am just a student here." An appropriate answer would be, "I don't know the answer to that, but I will be glad to go and ask for you."
  • I keep people informed and explain any delays in a professional and caring manner that reduces the patient's anxiety and fear.

H-Highest Professional Standards

I promote a clean and safe environment by taking prompt action to maintain our high standards. I model proper personal hygiene and wash my hands appropriately.

  • I pick up litter and dispose of it properly. I call housekeeping for major problems.
  • I notify and make sure housekeeping responds promptly to patient and visitor needs. I strive to always ensure patient rooms and bathrooms are kept clean.
  • I model proper personal hygiene and maintain a well-groomed, professional appearance.
  • I practice and promote cleanliness and maintain a safe, sanitary patient care environment. I wash my hands appropriately and strive to always wash my hands before entering and leaving a patient's room.

Even though you are new to our campus, when you are interacting with others you represent Baptist. When you give your very best to those you serve, you can feel good about the work you do and the importance of your role in providing the best possible experience. That is what our patients, families and guests want as well – our very best.

HIPAA - Health Insurance Portability & Accountability Act

Certain laws and regulations require that practitioners and health plans maintain the privacy of health information. One of the fundamental principles is that access to patient information is limited by the "need to know" rule, which is defined as those individuals that are directly associated with the patient's care. Baptist takes HIPAA regulations very seriously. This law impacts students in the following ways:

  • Patient records may not be photocopied or printed from a computer terminal for personal use (i.e. writing care plans or other papers).
  • Students must not release any patient information independently.
  • Any request for patient information should be directed to your preceptor or nurse assigned to your patient.
  • You cannot talk about your patients to anyone other than those who "need to know."
  • Violations of HIPAA may result in termination of the student experience.

A signed HIPAA statement of confidentiality is required of all students before any clinical experiences. This form should be printed, signed and will be kept at your respective school by faculty.

Additional Steps to Protect a Patient's Privacy

  • Knock before entering a patient's room
  • Close room doors when discussing treatments and administering procedures.
  • AVOID discussions about patients in public areas such as the cafeteria lines, halls and elevators.
  • Safeguard medical records by not leaving the record unattended in an area where the public can view or access the record.
  • If you have logged into a computer system to view or enter data into the medical record, make sure you log off once you are finished.
  • Any patient-identification information is discarded only in the large gray shred boxes on each unit. An exception might be if it is an empty IV Bag in the patient's room, that has the patient's name on it, you may mark through the identifying information with a black marker and dispose in the regular trash.

Terminology

These terms may be helpful to the Student and Instructor.


Abbreviation

Location

Definition

Accudose

All

Located in Med Room; computerized drawers for medications

Epic, "Baptist OneCare"

Computers

Electronic MAR

AICU

3rd

Adult Intensive Care Unit

CareNet

Computers

Intranet Access to Policies and Procedures; and other resources

CCU

2nd Floor Tower

Coronary Care Unit (Intensive Care) is now the SICU

CVR

2nd Floor Tower

Cardiovascular Services – Cardiac Recovery for post-op heart surgeries

EBSCO Host

All

Search engine for medical resources; available on all computers

E-Orders

Computers

Electronic Order Entry System

ERC

LL

Education Resource Center

Graduate Nurse Program

 

Transition program for newly graduated nurses

HealthStream

Computers

Computer Bases Learning

MSDS/SDS

All

Material Safety Data Sheets – information on hazardous materials

NICU

4th Floor Tower

Neonatal Intensive Care Unit

NRC

All

Nursing Reference Center- nursing references and patient education

NT

 

Nurse Technician – student nurse position

Order Management (Paragon)

All

Computer program used to enter orders, locate patients, print forms, etc.

PAA

LL

Preadmission Area- Colonnades, ground level

PACU

2nd

Post Anesthesia Care Unit = Recovery Room

Paragon

Computers

Computer Charting

PCA

 

Patient Care Assistant = Nursing Assistant or CNA

PCU

3rd

Progressive Care Unit

Pyxis

All

Computer Locked cabinets for general supplies

RCH

5th

Restorative Care Hospital

Risk Man

Computers

Incident Reporting System on the CareNet

SBH

5A

Senior Behavioral Health

SDS

2nd

Same Day Surgery

SICU

2nd Floor Tower

New Unit (1/09) created from CCU

TIGR

TV

Staff and Patient Education (Videos on demand)

Women's Surgery

LL, Tower

Baptist Hospital for Women

Do-Not-Use Abbreviations

Abbreviation/Dose
Expression/
Stemmed Names
NOT ALLOWED ¯

Intended Meaning

Misinterpretation

Correction

MS
MSO4
MgSO4

Morphine or Magnesium Sulfate

Mistaken for incorrect medication - can mean either medication

Morphine Sulfate

Magnesium Sulfate

Q.D.
Q.O.D.

Every day
Every other day

Mistaken for each other

Write:  Daily
Write: Every other day

U or u

Unit

Read as a zero (0) or a four (4), causing a 10 fold overdose or greater (4U seen as "4" or 4 seen as 44").

"Unit" has no acceptable abbreviation. Use "unit"

IU

International unit

Misread as IV (intravenous).

Use "units."

Zero after decimal point (1.0)

1 mg

Misread as 10 mg if the decimal point is not seen.

Do not use terminal zeros for doses expressed in whole numbers.

No zero before decimal dose 
(.5 mg)

0.5 mg

Misread as 5 mg.

Always use the zero before a decimal when the dose is less than a whole unit.


Documentation

Epic Charting System

The electronic charting system is called Epic and all units use the system. Faculty should contact ERC. Students are expected to document in the method used on each unit. Instructors are to review the documentation of a student for accuracy and co-sign.

The program used for medication administration is  Epic and all units use this system. Faculty need to check for each unit's procedure prior to clinicals.

Requirements for Epic

  • Students must have official class training with a check-off in Epic before charting in the medical record. Students are not allowed to give medications without official training and check-off in Epic.
  • Logins and Passwords: After successful completion of the training, the student will be assigned an official login and password. The student/faculty must then change their password to a confidential password. After the completion of each semester the logins are deleted by Information Systems, however when a Student Roster is completed in future semesters, the logins and passwords are reset (another class is not required). Please call the "rescue line" in Information Services at extension 8888 (from any internal phone) if you or your group is having difficulty with logins.
  • A student is NOT allowed to chart under the faculty's or anyone else's login and password.
  • Clinical Instructors must be trained in Epic. The goal is for faculty of student groups to teach their clinical students the required programs in a classroom setting on our campus.
  • Faculty: Reservations for computer classrooms must be made 14 days in advance of the needed date. Please suggest more than one date for training because space is very limited. Using the online Student Roster link sends the student's names to Education Resources. It is mandatory that fields must be completed. Student's first name, middle initial and last name along with the Social Security number must be included. Email educationcenter@bmhcc.org to reserve computer lab.
  • Download and complete the roster. Click here for Online Student Roster Form. (XLSX, 53KB)
  • Student and Faculty, who are also employees of the medical center, must use a sign-on that is set up specifically for the clinical rotation. These students or faculty must not use their employee sign-on during their clinical rotation.

Student, Faculty and Staff Roles and Responsibilities

It is imperative to have open and clear communication between the staff, student and faculty. There is a chain of command for each unit. The typical chain of command begins with the nurse assigned to the patient. If there is still cause for concern regarding a patient, family or staff member, then the charge nurse needs to be notified. If there is still cause for concern, the Nurse Manager is notified if available. If the Nurse Manager is not available each area has an assigned Clinical Director. The Chief Nursing Officer, Brenda Howie is the next level in the chain of command. If you have any questions regarding the chain of command, contact Nursing Administration at 601-968-1020.

Staff retain responsibility for patient care, recognizing that students will not replace Baptist staff or give service to patients apart from their educational level. Staff will initiate frequent communication with students/faculty regarding the care for the assigned patient(s).

Students/Faculty

  • Will adhere to general rules, polices and regulations of Baptist.
  • Work in collaboration with staff members who retain responsibility for the patient.
  • Keep staff informed of a patient's status and immediately inform the patient care provider of significant changes in a patient's condition.
  • Students will respectfully support the patient's rights and will inform the patient care provider immediately whenever a patient requests the student not participate in their care.
  • Students must inform the assigned nurse when leaving the unit on a break.
  • Students will give a verbal summary of their care to the assigned nurse before leaving the unit.
  • Students will work within their level of education and skill, seeking direction and validation from the staff or his/her instructor. If the student is not able to competently perform the skills assigned, he/she must inform the nurse. Seek guidance as needed to perform skills.
  • Students/Faculty will utilize the materials and/or orientations provided to become knowledgeable of facility guidelines, and ask questions when clarification or more information is needed.
  • Illness or Injury while on campus: Baptist Health Systems will provide immediate first aid for work related injuries or illnesses such as needle sticks to students. The cost of immediate first aid will be billed to the student's insurance carrier, but the student shall assume the responsibility for payment for such charges.

Pain Management

Statement of Pain Management

All patients have a Right to Pain Relief.

Health Care Providers should

  • Inform patients at their initial assessment that relief of pain is an important part of their care.
  • Respond quickly to reports of pain.
  • Believe the pain described by the patient.

Pain assessments, reassessments

  • Use approved pain scales to measure pain and to document. For awake and alert adults it is usually appropriate to use a pain scale of 1-10. Please see policy on Pain Management for more details and ask your instructor for assistance.
  • Are done on admission.
  • With initial shift assessment (at least every 8 hours).
  • Patients with PCA pumps (patient controlled analgesia) pain and sedation is assessed and documented minimally every 4 hours.
  • After any known pain producing event.
  • With each new report of pain.
  • After each pain management intervention, once sufficient time has lapsed for the treatment to reach peak effect.
  • It is very important to "close the loop" of documentation: Assessment - then Intervention –Reassessment –Documentation of response.

Pain Medication

Range Orders: The dose and/or dosing interval of a range order will be interpreted as the lowest dose at the shortest dosing interval. If the desired effect has not been achieved and no adverse reactions have been observed, the dose may be increased to the highest dose.

National Patient Safety Goals

2016 National Patient Safety Goals (PDF, 114 KB)

New Products

In 2011 we converted to the new Baxter Sigma Pumps. They are single channel smart pumps with an electronic drug library that is customized to clinical areas. Online training is available.

The login is Baptist and password is Baptist. Please review before clinical hours that would include use of the pumps.

Nursing and Patient Resources

Nursing Reference Center

This is a fantastic resource for your students to use while on campus to look up evidence based practice and much more. Follow this path on any in-house computer: CareNet - Departments - Education Resource Center - EBSCO Host - Nursing Reference Center.

Patient Education Reference Center

Hundreds of patient education sheets from disease processes, radiology tests, to discharge teaching.

CareNet - Departments - Education Resource Center - EBSCO Host - Nursing Reference Center - Patient Education (tab)

CareNet

The CareNet is the intranet for Baptist Health Systems. It is available through an icon on each in-house computer. Most policies and procedures are available on the CareNet and many other resources also. We encourage Faculty/Students to access the CareNet for information and guidance. There is a new searchable index on the front page.

Nursing Policies and Procedures are available under the Policies/Procedures tab - Policies and Procedures - Public.

Some clinical policies that affect more areas than nursing may be found under Organizational Policies and Procedures. For example, blood administration and the restraint policies are under Organizational.

The materials are printable; however they remain property of Mississippi Baptist Medical Center and are for reference only.